Frequently Asked Questions

What are the hours of operation? 

Monday - Friday we are open for from 7:00 a.m. to 7:00 p.m. However, drop off & pick up times are from  7:00 - 9:00 am and 5:00 - 6:30 pm. 

Saturday & Sunday we are open for pick ups & drops offs from 8:00 a.m. to 9:00 a.m. and 5:00 p.m. to 6:00 p.m.

RESERVATIONS: Required for all appointments. Booking appointments may be accomplished online or by phone at (405) 655-4425.  

What are the requirements? 

The purpose of Kannon’s Kabins is to provide a safe and comfortable environment for all pets. To ensure the safety and health of your pet and our guests, we require all guests to comply with the following rules and regulations:  

AGE: All pets must be at least 12 weeks of age or older.  

SEX: All pets must be spayed or neutered.  

SHOTS: All pets must have up-to-date vaccinations. Owners must submit proof of vaccinations. 

Dogs are required to be current on the Rabies, DAPP, Leptospirosis, and Bordetella (6 month) vaccinations. We require the 6-month Bordetella (kennel cough vaccination due to the widespread outbreak in the recent years and current literature indicating that this vaccine may not provide protection for one year. The 6-month Bordetella vaccination is more appropriate for social settings like ours.

We highly recommend the Flu vaccine.

Cats are required to be current on the Rabies, FVRCP, and FELV/FIV vaccinations. 

PREVENTION: ALL PETS must be current on some form of flea and tick prevention.  

Do you have a cancellation policy?  

Yes. At Kannon’s Kabins it is very important that we take great care of our clients and also our valuable employees. To ensure the most effective and efficient service for our clients and their pets, we have put in place cancellation policies. See below for more details:

                                           DAY BOARDING APPOINTMENTS

All clients who wish to cancel their Day Boarding Appointment, must cancel 24 hours in advance. A $5 Cancelation Fee will be applied to any clients who “No-Show” or cancel without a 24 hour notice.

BOARDING APPOINTMENTS (OVER NIGHT)
All clients who wish to cancel their Boarding Appointment, must cancel 48 hours in advance. A 50% Cancelation Fee will be applied to any clients who “No-Show” or cancel without a 48 hr notice

Our system sends out Appointment Confirmation text messages 3 days prior to scheduled appointment. These are set in place for clients to respond to so they can easily cancel or confirm their scheduled appointment and avoid any cancelation fees if need be. 

If you would like to cancel a scheduled appointment, please either respond to our Appointment Confirmation text messages, call, or email us. 

*All clients who have purchased a Monthly Day Boarding Pass are EXEMPT from the Cancelation Policy.

*All Cancelations due to emergencies are also EXEMPT on a case-by-case basis.

BOARDING DATES THAT REQUIRE A 50% NON-REFUNDABLE DEPOSIT:

- Easter Weekend (3/28/24 - 4/1/24)

- Memorial Day Weekend (5/23/24 - 5/28/24)

- 4th of July (7/1/24 - 7/8/24)

- Labor Day Weekend (8/29/24 - 9/3/24)

- Thanksgiving Break (Whole Month of November)

- Christmas Break (Whole Month of December)


Are evaluations required? 

YES. ALL NEW CLIENTS MUST BOOK AN EVALUATION  DAY BEFORE REQUESTING A BOARDING APPT. A TEMPERAMENT AND BEHAVIOR ASSESSMENT WILL BE COMPLETED ON THEIR EVALUATION DAY TO DETERMINE IF OUR FACILITY IS A GOOD FIT FOR YOUR PET(S). 

The following categories will be assessed on your pet on their Evaluation Day: socialization, handling acceptance, obedience, containment, and resource guarding. 

All pets who board at Kannon’s Kabins must excel or be trainable in the categories above. 

You can book an Evaluation Day online or by phone at (405) 655-4425.  

Please reach out to us if you have any concerns or questions about our Evaluation Day/Process. 

How do I make a reservation?  

Reservations are required for all appointments. Booking appointments may be accomplished online or by phone at (405) 655-4425.  

Can you administer my pet’s medication? Is there a charge?  

Yes! Here at Kannon’s Kabins we offer Free Medicine Administration while your pet is with us.

Can I tour the facility?  

Yes! However, tours must be scheduled. To schedule a tour, please call or email us. 

Do you separate the dogs during Playtime?  

Yes. Dogs are separated by their size AND energy level. We also believe in a small group social setting (<10 dogs in playgroups).

Do you have a doggy camera?  

Yes! After your appointment has been approved, our system will text/email you with our doggy cam login information. 


Do you offer grooming services?  

We do not have a groomer but we do offer Pamper Your Pet Services: baths, deshedding, nail trims, booty glands expressions, teeth brushings, and ear cleanings.

Do you offer training services?  

No, but we work with Destiny who owns Hund & Soul who is just a few doors down. She offers special packages specifically for Kannon’s Kabins clients! Please contact her for additional training information. (803) 524-8611

How many dogs can you accommodate at your facility?

25-40 dogs. We try to maintain a 1:10 (person: dogs) ratio at our facility.